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, Italy
I am a freelance Remote Customer Service Specialist with experience providing customer support via email, chat, and ticketing systems for international companies. I am a native Italian speaker, fluent in English, and have an intermediate level of Spanish, allowing me to assist customers from different markets effectively.
I have hands-on experience using Freshdesk for ticket management and SAP for customer and administrative support. I am skilled in resolving customer inquiries, managing requests efficiently, and delivering a professional, customer-focused experience.
I am reliable, detail-oriented, and able to work independently in remote environments while maintaining high service standards and meeting performance targets.
My Specializations
