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Pulilan, Bulacan, Philippines
I am an experienced Customer Support Representative with a strong background in eCommerce, helping customers through email, live chat, and ticket systems. I have worked with Zendesk, Gorgias, Zoho Desk, and Commslayer to handle order inquiries, refunds, returns, disputes, chargebacks, and customer complaints efficiently.
I was promoted to Dispute Manager due to my ability to resolve complex customer issues, reduce escalations, and maintain high customer satisfaction.
I am detail-oriented, reliable, and committed to providing excellent customer experiences while supporting business growth.
I am seeking opportunities with eCommerce brands that value professionalism, customer satisfaction, and long-term collaboration.
My Specializations
